The Lexus has my heart. The Lexus is a smart buy because many of their vehicles including the RX models score high in Consumer Reports. And the Lexus is a comfortable luxury car. It is stylish and fun to drive.
I'm sure many of you have been to dealership service departments where you have to chase down a service advisor who often gives you a lot of attitude. Lexus service departments are not like this at all. Based on my experience they are second to none. The employees are attentive, friendly and customer service focused. And many Lexus dealerships also have some nice amenities including gourmet coffee service, a cozy lounge and wi-fi access.
I'm loyal to Lexus since I believe them to be among the most reliable and safe luxury cars.
* Derrick Pedranti has owned a Lexus for several years. This page reflects Derrick's personal experience.